Return Policy
Refund & Return Policy
Returns Eligibility
We accept returns within 7 days of delivery for:
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Damaged or defective products
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Wrong items received
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Unopened products in original packaging
Non-Returnable Items:
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Opened or used products
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Products without original packaging
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Perishable items
Refund Process
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Contact Us: Email alhudaorganics7@gmail.com or call 0313-7116711 within 7 days
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Provide Details: Order number, product issue, photos if damaged
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Approval: We'll respond within 24-48 hours with return instructions
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Return Shipment: Send product to our warehouse (return shipping paid by customer unless our error)
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Inspection: We'll inspect returned items (1-2 business days)
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Refund Issued: Approved refunds processed within 5-10 business days to original payment method
Exchange Policy
We offer exchanges for defective/wrong items. Contact us to arrange an exchange.
Damaged/Missing Items
Contact us within 24 hours of delivery with photos for immediate resolution.
Contact for Returns
Email: alhudaorganics7@gmail.com
Phone: 0313-7116711
Hours: Monday-Saturday, 10 AM - 6 PM